Analysis of the Problems Encountered in the Widespread Use of IoT Technology in Manufacturing through the SWARA-DEMATEL Methods

Abstract

The Internet of Things (IoT) is among the key technologies introduced by Industry 4.0 and is rapidly becoming embedded in every aspect of modern life. Despite its growing importance, there are still several challenges hindering the widespread use of IoT technology. This study aims to weight the problems that impede the widespread adoption of IoT technology, which is of considerable importance for businesses, and to determine their levels of influence. For this purpose, nine criteria identified through an extensive literature review were analyzed using the SWARA and DEMATEL methods after consulting expert opinions. The findings revealed that the most significant barrier to the use of IoT technology is standardization. This criterion was followed, respectively, by network performance and service quality, interoperability and integration, and security and privacy. The analysis further showed that the challenges with the lowest weights were data quality and volume and management and configuration.