Employee Health and Well-Being as a Determinant of Employee Satisfaction in the Indian Banking Sector: Evidence from Uttar Pradesh
Main Article Content
Abstract
With specific reference to public and private sector banks in Uttar Pradesh, this study investigates how employee health and well-being affects employee satisfaction in the Indian banking industry. The purpose of the study is to determine whether there is a substantial relationship between employees' overall job satisfaction and their assessments of their health and well-being.
Methodology: A descriptive and analytical research design is used in this study. A structured questionnaire was used to gather primary data from 100 workers of particular public and private sector banks located in five districts of Uttar Pradesh: Moradabad, Rampur, Sambhal, Amroha, and Bijnor. A stratified random sampling method was used to choose the respondents. A five-point Likert scale with five measuring questions was used to gage the health and well-being of employees. The data were analysed using descriptive statistics, reliability and validity assessment, Pearson correlation, and regression analysis.
Results: With a mean score of 3.70 (SD = 0.61), the results show that respondents had a positive opinion on the health and well-being of their employees. Employee satisfaction is positively and moderately correlated with employee health and well-being (r = 0.410), suggesting that employees who report greater health and well-being also likely to report higher levels of satisfaction. Additionally, the measuring approach has adequate construct validity and reliability.
Implications: According to the research, banks should prioritize the health and well-being of their employees as a strategic human resource. Employee satisfaction may increase as a result of initiatives pertaining to workload management, psychological support, work-life balance, healthy working environment, and employee welfare. By analyzing employee health and well-being as a unique factor of employee satisfaction using actual data from both public and private sector banks in Uttar Pradesh, the study adds to the body of knowledge on the banking industry. It offers a regional viewpoint that can help HR professionals and banking institutions create workplace rules and well-being initiatives that are employee-centered
Article Details

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
References
Bhardwaj, A., Mishra, S., & Jain, T. K. (2021). An analysis to understanding the job satisfaction of employees in banking industry. Materials Today: Proceedings, 37, 170–174.
https://doi.org/10.1016/j.matpr.2020.04.783
Blau, P. M. (1964). Exchange and power in social life. Wiley.
Bhoir, M., & Sinha, V. (2024). Employee well-being human resource practices: A systematic literature review and directions for future research. Future Business Journal, 10, 95. https://doi.org/10.1186/s43093-024-00382-w
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.2307/3151312
Hair, J. F., Jr., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis (7th ed.). Pearson.
Homans, G. C. (1958). Social behavior as exchange. American Journal of Sociology, 63(6), 597–606.
https://doi.org/10.1086/222355
Kaiser, H. F. (1974). An index of factorial simplicity. Psychometrika, 39, 31–36.
https://doi.org/10.1007/BF02291575
Lin, M.-H., Yen, Y.-H., Chuang, T.-F., Yang, P.-S., & Chuang, M.-D. (2024). The impact of job stress on job satisfaction and turnover intentions among bank employees during the COVID-19 pandemic. Frontiers in Psychology, 15, 1482968. https://doi.org/10.3389/fpsyg.2024.1482968
Nupueng, S., Kim, L., Kaewprasert Rakangthong, N., Ru-Zhue, J., & Issayeva, G. (2026). Bank employee satisfaction review. Asia Pacific Management Review, 31(2), 100412.
https://doi.org/10.1016/j.apmrv.2025.100412
Qamar, F., Afshan, G., & Rana, S. A. (2024). Sustainable human resource management and employee well-being: A systematic review and future research agenda. Management Review Quarterly, 74, 1193–1225. https://doi.org/10.1007/s11301-023-00360-6
Roy, I., Arefin, M. S., & Rahman, M. S. (2023). How do work–life support practices impact bank employees' subjective well-being? Personnel Review, 52(3), 573–591. https://doi.org/10.1108/PR-01-2021-0050