Transformation and Digital Influence on Household Consumer Behaviour in Nagpur City

Main Article Content

Asmita P. Gadhave
Arvind Khadse
Mubina Saifee
Harshal Dharmari
Manoj B. Pandey
Ashwini Barde
Anurag Giradkar

Abstract

It means that the lives of consumers have changed dramatically – with regard to how they search for information, how they evaluate it for an alternative assessment, their purchasing journey and how they communicate with businesses. The present study emphasizes on the transformation and influence of the digital world on consumer behaviour of the household in Nagpur City with special reference to the growing trend and utilization of smart mobiles, digital shopping, e-commerce, social Media, online reviews, mobile apps, personalized storage marketing on consumers. It aims to gain insights into the digital transformation's impact on consumer preference, purchases' prevalence, brand decisions, price shopping practises, convenience evaluation in consumers' purchasing behaviour and consumer overall purchasing behaviour. Descriptive and Analytical type research design can be used in the method where the data has been collected from the consumer of Nagpur city by gathering data from different type of consumer circles by using structured question to collect primary data of consumer market from house hold. Secondary information might come from the relevant books, magazines, reports, and/or digital commerce online studies. The general objectives of the study are to discover the key motivators of consumers using digital purchasing avenues, and identify variations in behavior among consumers according to age, income, education and occupation. The results can offer valuable information to retailers, marketers, e-commerce companies, and government policy makers to better understand the changing consumer habits of households and create consumer-focused digital strategies. Opportunities and challenges of the digital transformation in the evolving retail landscape of Nagpur City are also highlighted

Article Details

How to Cite
Gadhave, A. P., Khadse, A., Saifee, M., Dharmari, H., Pandey, M. B., Barde, A., & Giradkar, A. (2026). Transformation and Digital Influence on Household Consumer Behaviour in Nagpur City. CINEFORUM, 66(S7), 808–815. Retrieved from https://revistadecineforum.com/index.php/cf/article/view/1828
Section
Original Articles

References

Bhatia, V., & Singh, S. (2022). Impact of social media marketing on consumer purchase decisions. Journal of Promotion Management, 28(5), 657–679. https://doi.org/10.1080/10496491.2021.1969833

Chaffey, D., & Ellis-Chadwick, F. (2022). Digital marketing: Strategy, implementation and practice (8th ed.). Pearson.

Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., Jain, V., Karjaluoto, H., Kefi, H., Krishen, A. S., Kumar, V., Rahman, M. M., Raman, R., Rauschnabel, P. A., Rowley, J., Salo, J., Tran, G. A., & Wang, Y. (2021). Setting the future of digital and social media marketing research: Perspectives and research propositions. International Journal of Information Management, 59, 102168. https://doi.org/10.1016/j.ijinfomgt.2020.102168

Gupta, S., & Kim, H. W. (2020). Value-driven internet shopping: The role of consumer perceptions. Electronic Commerce Research and Applications, 40, 100940. https://doi.org/10.1016/j.elerap.2020.100940

Hoyer, W. D., Kroschke, M., Schmitt, B., Kraume, K., & Shankar, V. (2020). Transforming the customer experience through new technologies. Journal of Interactive Marketing, 51, 57–71. https://doi.org/10.1016/j.intmar.2020.04.001

Kapoor, K. K., Tamilmani, K., Rana, N. P., Patil, P., Dwivedi, Y. K., & Nerur, S. (2021). Advances in social media research: Past, present and future. Information Systems Frontiers, 23(3), 531–558. https://doi.org/10.1007/s10796-020-10021-3

Kumar, V., & Reinartz, W. (2022). Customer relationship management: Concept, strategy, and tools (4th ed.). Springer.

Lim, W. M., Kumar, S., Ali, F., & Rasheed, M. I. (2022). Advances in consumer behavior research in the digital era. Journal of Business Research, 141, 147–159.

Pantano, E., Pizzi, G., Scarpi, D., & Dennis, C. (2020). Competing during a pandemic? Retailers’ ups and downs during the COVID-19 outbreak. Journal of Business Research, 116, 209–213. https://doi.org/10.1016/j.jbusres.2020.05.036