E-Government Initiatives and Citizen Engagement: A Comparative Analysis

Abstract

Modern approaches to public administration that prioritise openness, participation, and efficiency include e-government programmes and citizen interaction as essential components. an exhaustive comparative study to investigate the complex link between e-Government programmes and public participation in various settings This research aims to shed light on the many ways in which governments throughout the globe have utilised digital technology to improve public participation and participatory governance. It does this via analysing case studies and empirical data. The role of e-government projects, which include various digital tools and platforms, is changing the way governments engage with their populations. These programmes make use of ICTs to improve service delivery, make government information easily accessible, and provide people a place to have their voices heard. However, citizen engagement, which means that citizens are actively involved in decision-making and policymaking, is a basis of democratic government.