VISHAL PRABHAKAR GAWANDE; DR. RAKESH SHARMA; DR. GURUCHARAN SINGH. The Expectation–Performance Paradox in Indian Railway Catering: Predicting Service Failure Through Demographic and Service Gap Analysis. CINEFORUM, [S. l.], v. 66, n. 2, p. 654–671, 2026. Disponível em: https://revistadecineforum.com/index.php/cf/article/view/773. Acesso em: 26 may. 2026.