AUNG, Khine Wai; SOE, Thandar; TEE, Mcxin; ABDUL RAHMAN, Segufta Yasmi; GUIJIE; LIANGYAN, Lu,. Service Quality, Customer Satisfaction, and Customer Loyalty in the Southeast Asian Airline Industry: A SERVQUAL-Based Mediation Model. CINEFORUM, [S. l.], v. 66, n. S9, p. 83–97, 2026. Disponível em: https://revistadecineforum.com/index.php/cf/article/view/2143. Acesso em: 11 nov. 2026.